PRIVACY POLICY

AiPEX Solutions, LLC is committed to protecting your privacy.

AiPEX Solutions, LLC (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by AiPEX Solutions, LLC.

This Privacy Policy applies to our website and its associated subdomains (collectively, our “Service”). By accessing or using our Service, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy.

Updated at September 21st, 2026

01

Definitions and key terms

To help explain things as clearly as possible in this Privacy Policy, every time any of these terms are referenced, are strictly defined as:

  • Company: when this policy mentions “Company,” “we,” “us,” or “our,” it refers to AiPEX Solutions, LLC, (2800 E. Enterprise Ave Ste 333, Appleton, WI 54913 US), that is responsible for your information under this Privacy Policy.
  • Country: where AiPEX Solutions, LLC or the owners/founders of AiPEX Solutions, LLC are based, in this case is United States
  • Customer: refers to the company, organization or person that contacts AiPEX Solutions, LLC or enters into an agreement to use the AiPEX software.
  • Device: any internet connected device such as a phone, tablet, computer or any other device that can be used to visit AiPEX Solutions, LLC and use the services.
  • IP address: Every device connected to the Internet is assigned a number known as an Internet protocol (IP) address. These numbers are usually assigned in geographic blocks. An IP address can often be used to identify the location from which a device is connecting to the Internet.
  • Personnel: refers to those individuals who are employed by AiPEX Solutions, LLC or are under contract to perform a service on behalf of one of the parties.
  • Personal Data: any information that directly, indirectly, or in connection with other information — including a personal identification number — allows for the identification or identifiability of a natural person.
  • Service: refers to this website and the information and materials made available through it.
  • Service provider: refers to the third parties we use to operate this website and respond to enquiries, listed in the “Information we share” section below.
  • Website: AiPEX Solutions, LLC’s site, which can be accessed via this URL: https://www.aipexllc.com/
  • You: a person or entity that visits this website or contacts AiPEX Solutions, LLC through it.
02

Information you provide to us

The only personal information this website asks you for is what you enter when you request a walkthrough. That form collects your work email address and your company name, together with the date and time you submitted it. The form does not accept personal email addresses; if you enter one it is rejected rather than stored.

If you email us directly, or tell us more about your business during a conversation that follows — for example your name, your ERP system, or the size of your team — we keep that so we can respond to you and so we do not have to ask you the same questions twice.

We use this information to reply to you, to arrange and follow up a walkthrough, and to keep a record of our correspondence. We do not sell it.

03

Information automatically collected

When you visit this website, a limited amount of information is collected automatically. This information does not identify you personally. It consists of aggregate visit data — the pages viewed, the page or site you arrived from, an approximate country derived from your IP address, and general device and browser type — together with a count of how many people submit the walkthrough form. That count is not linked to any email address or company name.

This information is collected through Vercel Analytics, which does not use cookies and does not track visitors across other websites. Our hosting provider also keeps standard server logs, which may include IP addresses, for security and diagnostic purposes.

We use this information to understand which parts of the site are useful, to maintain the security and operation of the site, and for our own internal reporting. We do not use it to build a profile of you, and we do not make automated decisions about you.

04

Personnel

If you are an AiPEX Solutions, LLC worker or applicant, we collect information you voluntarily provide to us. We use the information collected for Human Resources purposes in order to administer benefits to workers and screen applicants.

You may contact us in order to (1) update or correct your information, (2) change your preferences with respect to communications and other information you receive from us, or (3) receive a record of the information we have relating to you. Such updates, corrections, changes and deletions will have no effect on other information that we maintain, or information that we have provided to third parties in accordance with this Privacy Policy prior to such update, correction, change or deletion.

05

Information we share

We use a small number of service providers to run this website and to respond to you. Each is listed here with what it receives. They process this information on our instructions and are not permitted to use it for their own purposes.

  • Vercel — hosts this website and provides our traffic analytics. Receives page requests, server log data and aggregate visit data.
  • Google — walkthrough requests are recorded in a private spreadsheet, so Google receives your work email address, company name and submission time.
  • Resend — sends the confirmation email after you submit the form, so it receives your email address and company name.

Beyond these providers, we do not share your personal information with anyone, except where we are legally required to disclose it, or as described in the “Sale of Business” and “Affiliates” sections below.

We do not sell, rent or trade your personal information, and we do not use advertising or retargeting services.

06

Sale of Business

We reserve the right to transfer information to a third party in the event of a sale, merger or other transfer of all or substantially all of the assets of AiPEX Solutions, LLC or any of its Corporate Affiliates (as defined herein), or that portion of AiPEX Solutions, LLC or any of its Corporate Affiliates to which the Service relates, or in the event that we discontinue our business or file a petition or have filed against us a petition in bankruptcy, reorganization or similar proceeding, provided that the third party agrees to adhere to the terms of this Privacy Policy.

07

Affiliates

We may disclose information (including personal information) about you to our Corporate Affiliates. For purposes of this Privacy Policy, "Corporate Affiliate" means any person or entity which directly or indirectly controls, is controlled by or is under common control with AiPEX Solutions, LLC, whether by ownership or otherwise. Any information relating to you that we provide to our Corporate Affiliates will be treated by those Corporate Affiliates in accordance with the terms of this Privacy Policy.

08

Governing Law

This Privacy Policy is governed by the laws of United States without regard to its conflict of laws provision. You consent to the exclusive jurisdiction of the courts in connection with any action or dispute arising between the parties under or in connection with this Privacy Policy.

The laws of United States, excluding its conflicts of law rules, shall govern this Agreement and your use of the website. Your use of the website may also be subject to other local, state, national, or international laws.

By using the Service or contacting us directly, you signify your acceptance of this Privacy Policy. If you do not agree to this Privacy Policy, you should not engage with our website, or use our services. Continued use of the website, direct engagement with us, or following the posting of changes to this Privacy Policy that do not significantly affect the use or disclosure of your personal information will mean that you accept those changes.

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Cookies

This website does not use cookies. It sets no cookies of its own, no advertising or tracking cookies, and no third-party cookies. It also does not store anything in your browser's local or session storage.

Because nothing is stored on your device, there is no cookie banner on this site and no cookie settings for you to manage. Our analytics are cookieless and do not follow you across other websites, and the fonts on this site are served from our own domain rather than from a third party, so visiting this site does not cause your browser to contact anyone else.

If this ever changes, we will update this section and say so before the change takes effect.

12

Changes To Our Privacy Policy

We may change our Service and policies, and we may need to make changes to this Privacy Policy so that they accurately reflect our Service and policies. Unless otherwise required by law, we will notify you (for example, through our Service) before we make changes to this Privacy Policy and give you an opportunity to review them before they go into effect. Then, if you continue to use the Service, you will be bound by the updated Privacy Policy. If you do not want to agree to this or any updated Privacy Policy, you can stop using the Service and ask us to delete the information we hold about you.

13

Third-Party Services

We may display, include or make available third-party content (including data, information, applications and other products services) or provide links to third-party websites or services ("Third- Party Services").

You acknowledge and agree that AiPEX Solutions, LLC shall not be responsible for any Third-Party Services, including their accuracy, completeness, timeliness, validity, copyright compliance, legality, decency, quality or any other aspect thereof. AiPEX Solutions, LLC does not assume and shall not have any liability or responsibility to you or any other person or entity for any Third-Party Services.

Third-Party Services and links thereto are provided solely as a convenience to you and you access and use them entirely at your own risk and subject to such third parties' terms and conditions.

14

Information about General Data Protection Regulation (GDPR)

We may be collecting and using information from you if you are from the European Economic Area (EEA), and in this section of our Privacy Policy we are going to explain exactly how and why is this data collected, and how we maintain this data under protection from being replicated or used in the wrong way.

15

What is GDPR?

GDPR is an EU-wide privacy and data protection law that regulates how EU residents' data is protected by companies and enhances the control the EU residents have, over their personal data.

The GDPR is relevant to any globally operating company and not just the EU-based businesses and EU residents. Our customers’ data is important irrespective of where they are located, which is why we have implemented GDPR controls as our baseline standard for all our operations worldwide.

16

What is personal data?

Any data that relates to an identifiable or identified individual. GDPR covers a broad spectrum of information that could be used on its own, or in combination with other pieces of information, to identify a person. Personal data extends beyond a person’s name or email address. Some examples include financial information, political opinions, genetic data, biometric data, IP addresses, physical address, sexual orientation, and ethnicity.

The Data Protection Principles include requirements such as:

  • Personal data collected must be processed in a fair, legal, and transparent way and should only be used in a way that a person would reasonably expect.
  • Personal data should only be collected to fulfil a specific purpose and it should only be used for that purpose. Organizations must specify why they need the personal data when they collect it.
  • Personal data should be held no longer than necessary to fulfil its purpose.
  • People covered by the GDPR have the right to access their own personal data. They can also request a copy of their data, and that their data be updated, deleted, restricted, or moved to another organization.
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Why is GDPR important?

GDPR adds some new requirements regarding how companies should protect individuals' personal data that they collect and process. It also raises the stakes for compliance by increasing enforcement and imposing greater fines for breach. Beyond these facts it's simply the right thing to do. At AiPEX Solutions, LLC we strongly believe that your data privacy is very important and we already have solid security and privacy practices in place that go beyond the requirements of this new regulation.

18

Individual Data Subject's Rights - Data Access, Portability and Deletion

We are committed to helping our customers meet the data subject rights requirements of GDPR. AiPEX Solutions, LLC processes or stores all personal data in fully vetted, DPA compliant vendors. We store correspondence and the personal data described in this policy for up to 6 years, after which we delete it.

You can ask us to delete your information sooner, and we will. Write to us at the address in the “Contact Us” section and tell us what you would like removed; we do not ask you for a reason, and it will not affect how we deal with you.

If you are working with EU customers and need to provide them with the ability to access, update, retrieve and remove personal data, contact us and we will help you do so for any information we hold on your behalf.

19

California Residents

The California Consumer Privacy Act (CCPA) requires us to disclose categories of Personal Information we collect and how we use it, the categories of sources from whom we collect Personal Information, and the third parties with whom we share it, which we have explained above.

We are also required to communicate information about rights California residents have under California law. You may exercise the following rights:

  • Right to Know and Access. You may submit a verifiable request for information regarding the: (1) categories of Personal Information we collect, use, or share; (2) purposes for which categories of Personal Information are collected or used by us; (3) categories of sources from which we collect Personal Information; and (4) specific pieces of Personal Information we have collected about you.
  • Right to Equal Service. We will not discriminate against you if you exercise your privacy rights.
  • Right to Delete. You may submit a verifiable request that we delete the Personal Information about you that we have collected.
  • Request that a business that sells a consumer's personal data, not sell the consumer's personal data.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

We do not sell the Personal Information of our users.

For more information about these rights, please contact us.

20

California Online Privacy Protection Act (CalOPPA)

CalOPPA requires us to disclose categories of Personal Information we collect and how we use it, the categories of sources from whom we collect Personal Information, and the third parties with whom we share it, which we have explained above.

CalOPPA users have the following rights:

  • Right to Know and Access. You may submit a verifiable request for information regarding the: (1) categories of Personal Information we collect, use, or share; (2) purposes for which categories of Personal Information are collected or used by us; (3) categories of sources from which we collect Personal Information; and (4) specific pieces of Personal Information we have collected about you.
  • Right to Equal Service. We will not discriminate against you if you exercise your privacy rights.
  • Right to Delete. You may submit a verifiable request that we delete the Personal Information about you that we have collected.
  • Right to request that a business that sells a consumer's personal data, not sell the consumer's personal data.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

We do not sell the Personal Information of our users.

For more information about these rights, please contact us.

21

Contact Us

Don't hesitate to contact us if you have any questions.

AiPEX Solutions, LLC

2800 E. Enterprise Ave Ste 333, Appleton, WI 54913 US

contact@aipexllc.com